Case Study: Veterans Healthcare National Teleradiology Program
VHA-NTP serves VA Medical Centers in all 50 states with 24x7x365 coverage along with STAT and critical case support needs. NTP is chartered to ensure high quality, rapid turn-around time and operational efficiency in diagnostic radiology services for all our Veterans across the United States.
Business Issues: NTP’s challenge was to manage and exceed the quality standards already demonstrated while taking on additional radiology readings. NTP used reports and spreadsheets to track their business but were limited to historical information and knew that they were inefficient and cumbersome to share with context.
The Solution: NTP deployed Foundations Radiology to monitor and implement operational efficiency practices for improved business performance: better resource utilization and planning, data driven pricing models, revenue accuracy, improved accountability by doctors, clinical quality metrics and quality of service insight.
Results: Using analytics NTP has been able to provide faster, more efficient care and increase study volume. They have a deeper understanding of physician productivity measures, workflow and workload and have resolved staffing and billing issues while increasing management time savings.
White Paper: Challenges and Solutions for Making Data Driven Decisions for the Enterprise
Understanding, collaborating and improving outcomes, whether clinical, financial or operational, is a daunting task, especially without access to business analytic tools that foster confidence in information discovery and further analysis. In addition, an important factor that governs the success of any improvement initiative, is the inclusion and engagement of physicians & staff in achieving a unified vision and managing the change. The challenge is not only in alignment of objectives but also in systematic communication and trust in the information. Healthy discussions among leadership and staff are often interspersed with lack of trust in the data.
This white paper covers the technology challenges and things to consider when adopting a business analytic solution.
Physicians need insight to understand what works well and what does not, quickly and easily, in their business language Tools that help them understand how they compare with their peers, with an ability to dive into on-demand, current details to inform their actions, workflow, goals or other metric. Foundations enables physicians to do this in addition to measuring clinical and operational performance and act towards mitigating outliers, for example complication rates, delays, and more
Subject Matter Brief: Clinical Surveillance and Audits
Anesthesiologists, clinical staff and administration have to continually monitor appropriateness and outcomes of medication dose for clinical safety audits, routine surveillance, education, as well as long term aggregated data analysis for continuous quality improvement. Data is captured in multiple medical device and anesthesia record keeping systems, however those systems are not intended to provide a user friendly method to uncover meaningful relationships. Foundations collects and correlates information from various systems to eliminate redundant reporting and enable insightful decisions.
There are many inventory management systems that allow departments to understand consumption, however they can not integrate with multiple systems in real-time to provide actionable insight. Foundations correlates data to provide an understanding of inventory consumption on an individual procedure, as well as on an aggregate level, enabling department management to make inventory selection decisions that can reduce the cost of care.
Subject Matter Brief: Computing Scanner Idle Time and Models
Management expects to make equipment utilization decisions based on fluctuating patient volumes, competitive needs and routine end-of-life equipment replacements or upgrades. Foundations aggregates data from scanners and PACS to provide operational visibility and planning.